FAQ
Q1: What type of clothing does Veluna Vogue offer?
A: Veluna Vogue offers a curated selection of women’s fashion for all age groups, ranging from 13 to 60 years. Our collection includes casual wear, formal outfits, partywear, and accessories that blend style with comfort.
Q2: How can I place an order?
A: You can browse our website, add your desired items to the cart, and proceed to checkout. We accept major payment methods, ensuring a secure and seamless shopping experience.
Q3: What is your return policy?
A: We offer a hassle-free 30-day return policy. If you’re not satisfied with your purchase, you can return the item in its original condition. For more details, visit our Returns & Exchanges page.
Q4: How long does shipping take?
A: Standard shipping typically takes 7-14 business days. We also offer expedited shipping options at checkout for faster delivery.
Q5: Do you ship internationally?
A: Yes, Veluna Vogue ships worldwide. International shipping rates and delivery times vary based on your location.
Q6: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email. You can use this link to monitor your shipment in real-time.
Q7: What sizes are available?
A: We offer a wide range of sizes, from XS to XXL, to cater to different body types. Check our Size Guide for detailed measurements to help you choose the perfect fit.
Q8: How can I contact customer support?
A: You can reach our customer support team via email at info@velunavogue.com or through our Contact Us page. We’re here to assist you with any inquiries.
Q9: Do you offer discounts or promotions?
A: Yes! Keep an eye on our website and subscribe to our newsletter to stay updated on exclusive offers, discounts, and seasonal sales.
Q10: Can I cancel or modify my order after placing it?
A: Orders can be canceled or modified within 24 hours of placement. After this window, we may not be able to make changes as the order will be processed for shipping.